FAQ's About FoamFooty

Everything you need to know about FoamFooty before bringing the fun home.
FoamFooty is made from soft, durable foam material.
No. The soft foam construction helps reduce impact and makes it much safer than traditional footballs.
Absolutely! FoamFooty is specifically designed for indoor and outdoor play.
FoamFooty is low-maintenance and easy to clean. Simply wipe it down with a damp cloth or sponge to remove dirt or marks.
Yes! FoamFooty are available in 4 sizes and 7 vibrant colours, so you can choose your favourite or collect them all!

Shipping

Standard Shipping: Estimated delivery time is 3-5 business days. Expedited Shipping: Delivered within 2-3 business days. International Shipping: Available for most countries, with delivery times depending on the destination.
Shipping costs vary depending on your location, the size/weight of your order, and the shipping method chosen. You can view the shipping costs at checkout before finalising your order.
Yes! We offer free standard shipping on orders over £40. Some promotions may offer free shipping with no minimum order.
Once your order has been shipped, you will receive a tracking number via email. You can track your order by entering the tracking number on the carrier’s website (e.g., Royal Mail, Evri, Yodel, DPD, UPS).
Shipping delays can sometimes occur due to weather, customs clearance, or other unforeseen circumstances. If your order is delayed, we will notify you as soon as we receive any updates from the shipping carrier. Please allow a few extra days for delivery before contacting us.
Once an order is placed, it’s usually processed quickly. If you need to update your shipping address, please contact us immediately. While we may not be able to change it after the order has shipped, we’ll do our best to accommodate any changes.
Yes, we ship to most countries worldwide. International shipping fees and delivery times vary based on the destination. Customers are responsible for any duties, taxes, or customs fees incurred during shipping.

Returns & Exchanges

We offer a 30-day return policy on most items. Products must be returned in their original condition, unused, and with all packaging.
To initiate a return, please visit our Returns Portal (or contact customer service if applicable). You’ll need your order number and the email used for the purchase.
Yes, return shipping is the responsibility of the customer unless the product is damaged, defective, or we sent the wrong item. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item.
Once we receive your return, please allow up to 5-7 business days for processing. If you’re exchanging an item, the replacement will be shipped as soon as the original item is returned and processed.
Refunds are issued to the original payment method once your return is processed. It may take 5-7 business days for the refund to appear on your account, depending on your payment provider.