Shipping Policy

Shipping Information

At FoamFooty, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for details regarding order processing, delivery timelines, shipping charges, and tracking information.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.

Delivery Timelines

Standard Shipping

Estimated delivery within 3–5 business days from the date of dispatch.

Expedited Shipping

Estimated delivery within 2–3 business days from the date of dispatch.

International Shipping

We ship to most countries worldwide. Delivery timelines vary depending on the destination and customs processing procedures.

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
  
• Package size and weight
  
• Selected shipping method
  

The applicable shipping cost will be displayed before you complete your purchase.

Free Shipping

FoamFooty may offer free shipping promotions from time to time on eligible orders.

Any active free shipping offers will be clearly communicated on our website during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Tracking number
  
• Carrier information
  
• Tracking link (where available)
  

You can use the tracking information to monitor your shipment's progress.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Weather conditions
  
• Customs inspections and clearance
  
• Courier service disruptions
  
• High seasonal demand
  
• Other unforeseen circumstances
  

If your shipment experiences a significant delay, we will provide updates whenever possible.

Address Changes

If you need to modify your shipping address after placing an order, please contact us immediately.

Address changes can only be accommodated before the order has been processed or dispatched. Once an order has been shipped, we may be unable to make any modifications.

International Orders

For international shipments:

• Delivery times vary by destination country.
  
• Import duties, customs fees, taxes, and other local charges are the responsibility of the customer.
  
• FoamFooty is not responsible for delays caused by customs authorities.
  

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect, incomplete, or undeliverable addresses may be subject to additional shipping charges for redelivery.

Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected or recorded delivery date.

Our team will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Contact Us

If you have any questions regarding shipping, order tracking, or delivery, please contact us:

FoamFooty
Email: info@foamfooty.store

We aim to respond to all customer inquiries as quickly as possible.

Last Updated: 1 June 2026